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Welcome to FSMegamall.com. FSMegamall.com and its affiliates provide
their services to you subject to the following conditions. If
you visit or shop at FSMegamall.com, you accept these conditions.
Please read them carefully. In addition, when you visit or purchase
from any business affiliated with FSMegamall.com, whether or not
included in the FSMegamall.com Web site, you also will be subject
to the guidelines and conditions applicable to such service or
business.
Privacy
Please
review our Privacy
Notice, which also governs your visit to FSMegamall.com, to
understand our practices.
Copyright
All
Web site design, text, graphics, the selection and arrangement
thereof, and all software compilations, underlying source code,
software (including applets) and all other material on this Web
site are copyright WOFS.com Sdn. Bhd. and its affiliates, or their
content and technology providers. ALL RIGHTS RESERVED.
Permission
is granted to electronically copy and to print in hard copy portions
of this Web site for the sole purpose of placing an order with
FSMegamall.com or using this Web site as a shopping resource.
Any other use of materials on this Web site--including reproduction
for purposes other than those noted above, modification, distribution,
or republication--without the prior written permission of WOFS.com
is strictly prohibited.
Copyright
Complaints
FSMegamall.com
and its affiliates respect the intellectual property of others.
If you believe that your work has been copied in a way that constitutes
copyright infringement, please mail us at customerservice [at] fsmegamall.com.
Return
Policy
All
goods sold are non-returnable. Please inspect your order immediately
upon arrival. Sign on the delivery slip to accept your purchase,
only after you are completely satisfied with it.
Replacement
of Goods
If
you are not satisfied with your Feng Shui purchase, promptly request
for a replacement. To do this, please email our Customer Service
Department at customerservice [at] fsmegamall.com.
Please return the merchandise in its original condition upon delivery
and contact us within 72 hours to request for a replacement.
Import
Duties
Import
duties may be charged by your local customs office for your purchase.
You may want to contact your local customs office to find out
what the charge is (if any) and its policies. Any duties incurred shall be paid
by you.
Cancellation
Policy
A
cancellation fee of 50% will be imposed. There will be no refunds
on shipping charges. Orders can only be cancelled if they have
not yet been shipped out. Kindly email us directly at customerservice [at] fsmegamall.com to cancel your order.
Missing
Orders
We do not accept claims for missing orders, 15 days after you
placed your order. If you have not received your order within
this period, please contact us immediately to check on the status
of your order. Standard Shipments arrive in about 7-10 working
days. We do not Guarantee any shipments made to P O Box addresses.
If you believe that delivery is severely overdue, please send
our Customer Service Department an email at customerservice [at] fsmegamall.com and we will take appropriate action. (Please include the Order
Number).
Damaged
Goods
Most
of our deliveries are via United Parcel Service (UPS). Damage
is unlikely; but in any case, please check your order upon delivery
and accept your purchase ONLY if the goods arrive in good condition.
If the goods are damaged, do NOT accept delivery of the purchase
and contact us immediately at customerservice [at] fsmegamall.com.
A representative will resolve any problems regarding defective,
damaged or incomplete shipments.
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